Refund policy

Return & Refund Policy

Last Updated: [22-04-2026]

At YUKIN, we want you to love what you wear. If something isn’t right, we’re here to make it easy.

🔁 Return Eligibility

To be eligible for a return:

  • Items must be returned within [7 DAYS] of delivery
  • Products must be unused, unworn, and in original condition
  • All original tags and packaging must be intact

We reserve the right to reject returns that do not meet these conditions.

⏱ Return Timeframe

  • You must request a return within 7 days of receiving your order
  • Return requests made after this period may not be accepted

💸 Refund Process

Once your return is received and inspected:

  • You will be notified of approval or rejection
  • Approved refunds will be processed to your original payment method

Refund Timeline:

  • Processed within [5–7 BUSINESS DAYS] after approval

Depending on your bank or payment provider, it may take additional time for the refund to reflect.

🔄 Exchanges

We offer exchanges for:

  • Size issues
  • Defective or damaged items

Exchanges are subject to product availability. If unavailable, a refund will be issued instead.

📦 Damaged or Defective Items

If you receive a damaged or defective product:

  • Contact us within 48 hours of delivery
  • Share clear photos/videos of the issue

We will prioritize a replacement or full refund at no extra cost.

🚫 Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used, worn, or washed
  • Items without original tags or packaging
  • Products purchased on final sale or clearance (if applicable)

🚚 Return Shipping Costs

  • Return shipping costs are [borne by the customer / free for defective items]
  • In case of defective or incorrect products, YUKIN will cover return shipping costs

📩 How to Initiate a Return

To start a return or exchange:

Email us at: official.yukin.shop@gmail.com

Include:

  • Your order number
  • Reason for return
  • Photos (if applicable)

Our team will guide you through the next steps.

🛡 Why Shop With Confidence at YUKIN

  • Easy 7-day return window
  • Hassle-free support
  • Fair and transparent policies
  • Quick refund processing